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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy Lewis

Jimmy Lewis

May 12, 2026

5  out of  5
rating by Jimmy Lewis
"I have been with Kawana Smith State Farm (insuring my home, truck and two campers) for a very long time, based on providing me with the most helpful and knowledgeable staff in the business. Their Customer Service continues to he second to none!"
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G.

May 13, 2025

4  out of  5
rating by G.
"She’s efficient, but harsh. The good news is if you need her to get something done, it will get done."
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Gloria Lewis

April 25, 2025

5  out of  5
rating by Gloria Lewis
"She is a very nice person. She explains things to you that you don't understand. She has a dramatic heart."
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Cynthia Heath

April 4, 2025

5  out of  5
rating by Cynthia Heath
"I love my agent at the Redford location,Ms Kawana Smith & her staff .Ms Smith is very professional & sits down & talk with her clients. about insurance needs etc.Also I love her decorations In her office.The decor is absolutely beautiful. If you needa insu agent stop by & see Ms.Kawana you won't be sorry. You won't be sorry Her office is located at 26130 West McNichols in"
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Kyla Williams

July 24, 2024

5  out of  5
rating by Kyla Williams
"I came to Kawana a couple years ago seeking financial guidance upon my retirement. She never steered me wrong and was very honest and up front about my money. Although it took some time to complete my rollover (due to no action on our part), she worked hard in making sure my documentation was accurate and that I understood the entire process. Furthermore, Kawana spent hours with me and other representatives, asking the right questions to help me understand this process. I have complete trust and confidence in Kawana as my financial agent. There is no doubt in my mind that when I am ready to “cash” in my investments I will be ready on all levels!!"
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Luenora Curtis

July 3, 2024

5  out of  5
rating by Luenora Curtis
"I'm so thankful for my new Agent and her team members. I moved here from Florida and they have really made me welcome. I love the service and the personal touch."
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Lorine Moss

July 3, 2024

5  out of  5
rating by Lorine Moss
"The team is very helpful in giving information on the proper quotes for my needs thank you Mrs smith"
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Barbie G

June 27, 2024

5  out of  5
rating by Barbie G
"I appreciate the fantastic service I get from Kawana & her staff. I knew the day I stepped into her beautifully decorated office that I was in the right place."
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Simone Sheffield

June 21, 2024

5  out of  5
rating by Simone Sheffield
"I love these ladies (Kawana, Bridget and Karen), they have always been warm and welcoming from my first phone call many years ago to now. If you're looking for an insurance agent these ladies are the best!!"
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Travis Lechman

June 5, 2024

5  out of  5
rating by Travis Lechman
"I have had the privilege of working with Bridget and the encounter surpassed expectations. She addressed my concerns and provided clear explanations regarding my coverage options. I highly recommend her to anyone seeking insurance services! Thank you for your assistance Bridget!"
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Victoria Jagosz

June 4, 2024

5  out of  5
rating by Victoria Jagosz
"She is awesome and she breaks it down so you can understand. I love state farm insurance. The employees are so nice."
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Maya Perry

May 22, 2024

5  out of  5
rating by Maya Perry
"Kawanna is a great agent to work with. She takes the time to explain every detail of your policy. And gives you both the pros and the cons."
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Brian Thompson

May 21, 2024

5  out of  5
rating by Brian Thompson
"Kawana and Bridget are the nicest people you’ll ever meet. They are always helpful and always try to get me the best deal. Been with them for over 25 years."
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Mitchell Williams

May 21, 2024

5  out of  5
rating by Mitchell Williams
"Kawana Smith is the best insurance person you’ll ever meet. She takes care of all my insurance needs. She is the best I’ve been with her for almost 20 years."
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Genine Williams

May 21, 2024

5  out of  5
rating by Genine Williams
"I have been with Kawana Smith about 16 years never disappoints love going to visit. She takes care of everything we need. She is Top Notch Top shelf when it comes to insurance the best I’ve ever had."
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Jazmin Warlix

May 16, 2024

5  out of  5
rating by Jazmin Warlix
"I visit this location often and they always treat me like family nice and so welcoming. I am one of the mail carriers that deliver. I just can't wait to see how she treat me as a customer. If you don't have a policy here u should"
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shamar clemons

May 9, 2024

5  out of  5
rating by shamar clemons
"Great service very helpful and informative
Thank you
Miss Smith
from the Clemons family"
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Lawrence Smith

May 4, 2024

5  out of  5
rating by Lawrence Smith
"The office was clean and pleasant to visit. Her team members were very helpful and the agent was GREAT!!!!!"
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Pete Tsilimingras

April 29, 2024

5  out of  5
rating by Pete Tsilimingras
"A+++++ service! Can’t ask for better, great to deal with and prompted service!!!"
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Nikki Hamm

April 26, 2024

5  out of  5
rating by Nikki Hamm
"Kawana is the best at her craft ! She’s knowledgeable and great to work with she’s a true blessing!"
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# Niasocold

April 26, 2024

5  out of  5
rating by # Niasocold
"Very knowledgeable and helpful!"
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Diane Grenn

April 24, 2024

5  out of  5
rating by Diane Grenn
"Extremely interactive and supportive
Very knowledgeable of insurance products and helping with decisions on which is best suited to an individual.
Easy to contact and doesn't blow her insured's off"
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Fatenna Greenaa

April 21, 2024

5  out of  5
rating by Fatenna Greenaa
"Bridget Coats was the agent who helped me she was awesome very helpful and informative"
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Bonnie Hoeft

April 17, 2024

5  out of  5
rating by Bonnie Hoeft
"I've never received such care from a insurance company! The office is very warm and friendly.I tell people all the time to give them a call."
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Owen Rode

April 12, 2024

5  out of  5
rating by Owen Rode
"This agency is by far the best that I have dealt with. These three Ladies are always very friendly and is always ready to Listen and always provide solutions. I would like to give this agency more than the five stars !!! Kawana Smith goes beyond making you feel like a customer she makes you feel like family and shows that she cares!"